Our goal is to help our clients comfortably reach their financial objectives. Critical to that process is committing to a disciplined investment process, and providing a consistently high level of service that meets the needs of each individual client.
In 2007, we contracted an independent consultant to produce an appraisal of our client base to ensure that we are meeting or exceeding our clients’ expectations. The audit consisted of a detailed 4-page questionnaire, asking clients to rate our performance on several factors, and the importance of each factor.
We are very pleased to say that the results were overwhelmingly positive.
|
|
Overall satisfaction with the relationship |
4.8 / 5 |
The rankings on the three factors that our clients indicated were most important to them: |
Roberts Portfolio Management is trustworthy |
4.9 / 5 |
Roberts Portfolio Management takes a proactive approach to managing my investments
|
4.6 / 5 |
I am confident in the skills of Roberts Portfolio Management |
4.8 / 5 |
97% of our clients specifically indicated that they would be willing to refer their friends, family, and colleagues to Roberts Portfolio Management.
|